Löyly Lake – Privacy Policy
Privacy and game support
[email protected]
What data does the game use?
The game saves your progress and settings on your device. It works offline and does not send game saves or usage data to the developer. This version has no player accounts, ads, AdMob, use of the advertising ID, gameplay analytics or in-app purchases.
Backups and deleting game data
Depending on your device and settings, Android may back up your save or transfer it to another device. The developer does not receive these copies.
To remove the local save, clear the app’s storage in Android settings or uninstall the app. Clearing the cache alone does not remove the save. An earlier backup may remain and be restored when you reinstall the app or transfer to another device. You can manage copies through your device or backup provider’s settings.
Support emails and retention
If you email game support, the developer uses your email address, message and any attachments to reply and look into your issue. Contacting support is optional. Send only the information needed to resolve the issue and leave out passwords and sensitive information.
The developer aims to delete support emails 12 months after the last contact. Messages may be kept longer if an issue is still open or a legal obligation requires it. Service providers may retain backups for longer.
Purposes and legal bases
Replying to support requests and investigating bug reports are based on the developer’s legitimate interest in helping players and looking into reported issues. Handling requests to exercise your privacy rights is based on a legal obligation where personal data is needed to respond.
Service providers and international processing
Cloudflare Email Routing forwards support emails to Proton Mail. Proton provides the receiving mailbox and stores messages in encrypted form on its servers.
Email data may be processed outside the EEA. Proton says its Mail servers are in Switzerland, Germany or Norway. The EU has recognised Switzerland as providing an adequate level of data protection. Cloudflare’s international transfer terms explain when it uses an EU-approved transfer framework or standard contractual clauses. Use the contact address below to ask for more information or a copy of the applicable safeguards.
Your rights
Depending on your circumstances, you can ask to access, correct or delete your personal data, or to restrict its use. You can also object to processing based on legitimate interests on grounds relating to your particular situation. Send requests to [email protected].
You can also lodge a complaint with a data protection authority.
Changes to this policy
Last updated .
The policy will be updated before a version that changes the data practices described here is distributed.
Controller and contact
The data controller is Tuomas Jaurakkajärvi, who develops Löyly Lake as an individual. Mistlake Studios is the name he uses as a game developer.
Privacy and game support
[email protected]
Website
mistlakestudios.com